Yes we now assess a $25 no show to patients who do not cancel or reschedule their appointment at least 24 hours prior to their scheduled appointment time.
Most insurance companies will pay for a well woman exam once per year, so make sure you schedule your visit on or after the date of your last exam. For your convenience, your nurse will mail you a reminder card with that date.
Please call the main number (713-774-5131) and access the appointment desk option 3! Usually if you are more than 15 minutes late you might be asked to re-schedule your appointment unless the physician is able to work you in.
As a courtesy you will receive an automated call two days prior to your scheduled appointment. The automated system will leave a message if no one answers the initial call.
If you are transferring to our practice while pregnant, or transferring with a chronic medical condition, please bring your records with you on your first visit.
No, existing patients should call the office to speak with a Triage Nurse who will then triage your problem and get you worked in the same day. If you are a new patient please call our office to speak with a member of the call center.
We ask that you limit bringing your children to the office, due to the possible transmission of childhood diseases.
We welcome most health insurance plans, including Medicare Part B. We do not participate with IPA groups and will not accept your insurance if you are a part of an IPA, such as Kelsey Seybold or Renaissance. To insure that we participate with your insurance we encourage you to contact our Billing Department at (713) 774-6161 or you may contact your insurance company directly to find out if our provider participates with your plan.
Currently we are not providers with any Medicare HMO's. We accept Medicare Part B only.
We need a copy of your current insurance card to insure that the correct information is obtained to file your claim. We will also require a State issued ID at your visit. We will also need a valid (non-expired) ID for anyone paying for our services with a check.
You may be asked to reschedule your appointment or pay in full for your visit.
Yes, you have to provide our office with your primary insurance through your employer. All medical services have to be filed with your insurance coverage through your employer first.
Yes, there is a $30.00 fee for a returned check plus the amount of your original check.
Yes, you should contact our billing office with any insurance changes or cancellation of coverage. Failure to inform us of any changes may result in you having to pay in full for your medical services.
If we are unable to determine the availability of funds in your healthcare savings account we will collect any deductibles, co-insurances and/or co-pays at time of service. Should you have any questions, please contact our Billing Department at (713) 774-6161.
Yes, it is a secure site. You may contact our Billing department to verify your payment was received.
We do participate in some individual/marketplace plans. Your premium must be paid through your date of service to be honored at the appointment and the card cannot say “This Is Not Insurance”. Please call billing at 713-774-6161 if you have further questions.